Shipping policy

Shipping Policy
Schwank Grills ship anywhere in the USA and Canada. Customers are required to pay shipping charges associated with the products ordered. Additional charges apply for express shipping. 

Returns & Exchanges
To return your product, contact support@schwankgrills.com. Your product will be shipped to: Schwank Outdoor Products Inc., 2 Schwank Way, Waynesboro GA 30830, United States. Depending on where you live, the time it may take for your exchanged product to reach you may vary. Customers are required to pay return shipping costs in order to receive refund.

Warranty Claims
Customers must have original packaging in order to claim warranty on the product. Without the original packaging your unit may damage upon return and could void your warranty. To return your product, contact support@schwankgrills.com we will provide you with additional instructions on how to ship your product and claim your warranty. You may be asked to provide additional information and supporting documents or images.